Shipping and Returns at Hoopla Parasols

Hoopla Parasols is an online business based in Austin, Texas. At this time, we do not have a brick and mortar retail location, but look for possible retail locations in the future! 

Shipping

We strive to get your parasol in your hands as fast as we can, but please allow 3 to 4 business days for shipment. Items are typically shipped US Postal Service Priority Mail, and would arrive 3 to 4 days after shipment date. If you have special requests regarding shipping, don't hesitate to ask. Shipping prices are calculated before you place your order and based on weight and location.

Return Policy

We hope you love your Hoopla Parasol to pieces, but, If for any reason you are not totally happy, we gladly accept returns within 14 days of receipt. Items must be in their original condition. Returned items will be processed within 3-4 business days of receipt. Refunds will be in the original form of payment. Exchanges can also be arranged, just drop us a line and let us know.

Hoopla Parasol is NOT responsible for return shipping charges.